How it works

A simple start. A clear next step.

Choose your package first, then tell us about your business. Every stage has a purpose, and you stay in control of the work.

  1. You

    Choose the work you need

    Compare the package scope, profile limit and service period. Choose a package to go straight to checkout; the business brief comes afterwards.

    Payment is handled by Shopify checkout. Review the package scope and policies before placing your order.

  2. You

    Share a short business brief

    Add your business name, public profile links, preferred response style and priorities. Share the facts needed to prepare accurate work.

    Use Order help to submit a brief or contact us about your order. Keep passwords and private customer records out of the form.

  3. TrustSprig

    Confirm the scope and prepare

    We check the method is supported, confirm the scope and resolve any missing information before starting the agreed work.

    Delivery begins after the complete brief, agreed scope and any necessary access. We ask for official access roles only when needed.

  4. You

    Review the deliverables

    Check your reply drafts, invitation wording, profile checklist or report. Confirm that business facts are correct before using the work.

    One factual correction round is included when requested within seven days of delivery. Direct publishing and profile edits are outside the standard package scope.

  5. You + TrustSprig

    Put the work to use

    You publish approved replies and apply the agreed recommendations. Care and Grow include four weekly monitoring rounds during the 30-day period, followed by a closing report.

    One-time packages end after the agreed project or period. If you choose a monthly plan, a new service package renews each month until you cancel future renewals in your account or contact support.

Already have an order?

Use the order link in your confirmation email or send us your business brief.

Open order help

Put your next step into practice.

Choose a clear scope and get the help your business needs.

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